Q067EN – I started completing my application file and now nothing is displayed when I return to the applicant space

When you log into your Application Space, a user session opens. If no activity is logged after a certain amount of time, your user session will close automatically and you will be logged out of your Application Space. It is the same as when you are logged into your online bank account. It is a security measure.

Remember to finish filling out your form in progress, then to confirm the form so that it is saved immediately.

Generally, don’t leave your computer for a long time without saving your work and logging out of your session. To do this, simply click on the “log out” link in the menu on the blue background at the top of the page. When you return, you will need to log into your Application Space again and then you’ll be able resume working on your application file where you left off.